If your agents have experience selling merchant services then they will love and do well with what we offer because they won’t be selling anything. Think about this dear, everyday call
centers around the world call business owners and pitch we guarantee to lower your credit card processing rate which is really stupid because they don’t even know the rate these owners have so how can these agents guarantee that? We on the other hand DO NOT guarantee anything and all we want to do is give them a FREE, NO OBLIGATION merchant service analysis along with a side by side comparison to show these business owners how much they’re overpaying and how much they could be paying. So how difficult is it for a center to give away a free valuable service and get paid? Please take your time and review the info then let me know if you have any questions.
Comp Plan Effective June 1 st ,
2018 HOURS 9:00 am – 6:00 pm Mon – Fri
Saturday is Optional
** Each agent MUST meet a minimum quota of getting 10 merchant statements per week **
Quota Restarts Every Monday!
1 – 100 $30.00
101 – 150 $40.00
151 – 200 $50.00 Weekly
100 Statements – $200
150 Statements – $350
200 Statements – $5,000
I have a call center i am interested in working for this campaign need more info
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We are going to introduce our services with you along with the complete
brief information about our process. We are located in Karachi, Pakistan
with strength of 10 agents live for inbound customer service 10 agents
for outbound sales team and 10 live chat agents . Our process to induct new resource is Recruitment, Training, Hire. Our shortlisting process totally depends on
capability of that individual we take a person from IQ quiz patience
level test typing test then we have 2 modules of training NHT (New Hire
Training after clearing test we promote to PST (Product Standard
training) after that shadowing mock call then live on floor this up to 2
week this shows the particular agent behavior and dependability to us.
after that, we gauge the agent best on calls of inbound outbound chat or
Our QA team is very professional having the best coaching then our
Performance Action Plan that means no error agent will repeat continue
basis we are working to make customer experience good on that particular
call & customer satisfaction on 100% daily QA data sharing with clients.
Daily email and chat audits applied same PAP (Performance Action Plan)
to ensure the voice and non voice agents to make customer experience
good on every call/email/ chat. Along with QA we are following QA
compliance to make sure the data and process will be followed as
WFM (Work Force Management)
We are handling our team here round the clock & 7 days a week to make
sure the client’s customer can be assisted anytime they want our WFM &
team manager do arrange a backup dates to handle call flow forecast
along with overtimes on early logins to handle high call volume on voice
or non voice.
We are looking to start campaigns for inbound calls/emails & chat to
start a good business terms with you kindly please allow us the time to
have a meeting on Skype.
Skype ID: firstname.lastname@example.org
Thank you and Regards,
Thank you and Regards,